Nursery Processes
Creating a Customer Order in the POS
8 min
go to the pos home page and select customer orders>new sales order in the enter item(s) field, scan or enter item information to list the merchandise or service items being ordered click to expand/collapse topic scan the bar code from the item tag or type in the item name type an item identifier (upc, alternate lookup value, or item #) and press \<enter> type the first few letters of the item's description (from inventory) or another search keyword a drop down list of all your items is displayed with the closest match highlighted select an item from the list by clicking or touching it (keyboard users, press the down arrow key to scroll, then \<enter> to select) if no matching item is found, click the find icon or press \<enter> to open the find item window, where you can select an item or refine your search you can also select add new to go to inventory to add a new item and immediately sell it choose select from item list from the i want to menu to go to your full item list and select items edit individual item information, such as quantity, price, tax code, and discounts, as necessary enter a customer enter any other pertinent information in the appropriate fields, such as special instructions, such as the work to be performed the status of the order for tracking purposes (defaults to open) on work orders, you may also want to enter a due date and/or assign the job to an employee select deposit/payment from the i want to menu to take a deposit on the order if a minimum initial deposit is required or suggested (optional preference setting), the deposit window is automatically displayed if save is selected before a deposit is taken select save