Maintenance Processes
Client Cancellation Process
4 min
cancel client in sa make sure recurring contract and visits are cancelled note reason for loss prorate billing accordingly divide # of visits that gv performs by 4 and multiply by their monthly rate move server file to past clients return keys to property manager thank client for opportunity to work together wish them the best of luck and remind them we will be here if they need us file cancellation letter make customer inactive in quickbooks once paid up do not make customer inactive until all outstanding balances have been settled